Terms and Conditions
Effective Date: April 2026
These Terms and Conditions (“Terms”) govern all purchases made through VoltDepot.ca (the “Website”). By placing an order, you agree to be bound by these Terms.
1. Orders and Acceptance
All orders placed through VoltDepot.ca are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at any time, including orders affected by pricing errors, inventory limitations, or suspected fraudulent activity.
Order confirmation emails do not constitute acceptance of an order. Acceptance occurs only when the order has been processed and shipped.
Cancellations
Orders may be cancelled only prior to shipment. Once an order has shipped, it cannot be cancelled and must follow the Returns & Refunds policy outlined below.
2. Pricing and Product Information
All prices are listed in Canadian dollars (CAD) unless otherwise stated and are subject to change without notice.
While we make every effort to ensure accuracy, pricing or product description errors may occur. VoltDepot.ca reserves the right to correct any errors and to cancel or refuse orders placed at incorrect prices, even after an order confirmation has been sent.
Prices do not include applicable taxes, shipping, or handling charges unless explicitly stated at checkout.
3. Payment
Payment must be received in full before an order is processed or shipped. VoltDepot.ca accepts approved payment methods as displayed during checkout.
If a payment authorization is declined or reversed, the associated order may be delayed or cancelled.
4. Shipping and Delivery
Shipping timelines displayed on the Website are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather conditions, supply constraints, or other factors beyond our control.
VoltDepot.ca shall not be liable for any loss or damages arising from shipping delays, including but not limited to business interruption, labor costs, or project delays.
5. Returns and Refunds
Returns are subject to VoltDepot.ca’s Return Policy, available on the Website.
Return Eligibility
- Returns must be requested within 10 days of the shipment date and returned within 30 days.
- Products must be unused, in original packaging, and in resalable condition
- All returns are subject to inspection prior to approval
Non‑Returnable Items
Certain products may be non‑returnable, including:
- Clearance items
- Special‑order products
- Items marked as final sale
- Made‑to‑order products
Return Shipping
- Customers are responsible for return shipping label costs, unless the return is due to an error by VoltDepot.ca or a defective product
Refunds
Approved refunds will be issued to the original method of payment:
- Original shipping charges are non‑refundable
- Refunds are processed after inspection and approval
- Prepaid return labels, if provided, will be deducted from the refund amount where applicable
6. Product Use and Suitability
It is the customer’s responsibility to ensure products purchased are suitable for their intended application and comply with all applicable codes, standards, and regulations.
VoltDepot.ca makes no guarantees regarding suitability for a specific purpose beyond manufacturer specifications.
7. Warranties
Products sold on VoltDepot.ca may be covered by manufacturer warranties. VoltDepot.ca does not provide additional warranties unless explicitly stated.
To the maximum extent permitted by law, VoltDepot.ca disclaims all implied warranties, including implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
To the fullest extent permitted by law, VoltDepot.ca shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or the purchase or use of any products.
VoltDepot.ca’s total liability shall not exceed the purchase price of the product giving rise to the claim.
9. Force Majeure
VoltDepot.ca shall not be liable for failure or delay in performance due to events beyond reasonable control, including acts of God, supply chain disruptions, labor disputes, transportation delays, or government actions.
10. Intellectual Property
All content on this Website, including text, images, logos, and design elements, is the property of VoltDepot.ca or its licensors and may not be used without prior written permission.
We grant you permission to view and use this Site and to print individual pages from this Site for your own personal, non-commercial use, provided that you agree to and accept without modification the terms and conditions and notices in these terms of use (collectively, this “Agreement”). You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, screen scrape (and any other activity intended to collect, store, reorganize or manipulate data on the pages produced by, or displayed on the Site), create derivative works from, transfer or sell any information, material, software, products or services from this Site.
The service marks and logos (collectively, the "Trademarks") used and displayed on this Site are registered and unregistered Trademarks of Volt Depot. Nothing on this Site should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on this Site without the prior written permission of the Trademark owner. Fair use of the Volt Depot’s Trademarks requires proper acknowledgment. Other product and company names mentioned in this Site may be the Trademarks of their respective owners.
11. Privacy
Use of the Website is subject to VoltDepot.ca’s Privacy Policy, which explains how personal information is collected, used, and protected.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
13. Changes to Terms
VoltDepot.ca reserves the right to update or modify these Terms at any time. Continued use of the Website following any changes constitutes acceptance of the revised Terms.