Shipping Policy

Shipping Information & Rates

Order Processing

  • In-Stock Items: Orders for in-stock products placed before 4:00 PM (local time), Monday–Friday, typically ship within 1–2 business days.

  • Orders placed after 4:00 PM or on weekends and holidays will be processed the next business day.

  • Large or Special-Order Items: May require 5–10 business days for processing and shipment.

Shipping Options & Rates

Shipping rates are calculated at checkout based on:

  • Order weight

  • Package dimensions

  • Shipping destination

To view available shipping methods and applicable rates, simply add items to your cart and proceed to checkout.

Next-Day Delivery is available on select items and may vary depending on your shipping address.

Order Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email that includes tracking information.

To track your order:

  1. Open your shipping confirmation email.

  2. Click the tracking link provided.

  3. Follow the carrier’s tracking updates for real-time delivery status.

Orders are delivered by third-party shipping providers that offer full tracking services.

Carriers & Risk of Loss

VoltDepot.ca ships using a variety of trusted carriers.Title and risk of loss transfer to the customer upon tender of shipment to the carrier.

Order Returns

Please see the Order returns section